Directs human capital strategy, workforce planning, and organizational development.

Ensures a secure environment for staff, students, and examination processes.

Supervises customer relations, service operations, and client experience strategy. Ensures high standards of communication.

Supports academic operations . Assists in maintaining academic standards and ensuring smooth administrative processes.

Coordinates AP, SAT, and ACT international examinations, ensuring compliance with international testing standards.

Supports daily branch operations, academic coordination, and administrative management at the Smart Library branch

Assists in maintaining brand consistency and visual standards across platforms.

Supports executive operations, internal coordination, and institutional documentation within the Office of the Director.

Supports administration of Cambridge examinations, ensuring compliance with Cambridge Assessment regulations

Supports client communication, service coordination, and front-office operations.

Assists in client communication, front-desk coordination, and daily service operations.

Assists in client communication, front-desk coordination, and daily service operations.

Senior Manager of the Media Office, supervising content production, public communications, and institutional branding

Oversees examination operations, compliance, and international testing standards.

Supervises daily client service operations and ensures high standards of communication and responsiveness.

Provides client support, manages inquiries, and assists in maintaining service quality standards.

Assists in maintaining accuracy, compliance, and operational standards within the Diagnostic Centre.

Coordinates shop operations, book sales, and campus service activities. Ensures inventory control, customer service standards

Coordinates branch services, student support, and administrative operations within the Smart Library branch.

Supports infrastructure operations, facility management, and technical maintenance processes.

Coordinates security operations, access control, and safety compliance. Ensures protection of personnel and students . 

Assists in client communication, service coordination, and front-desk support. Supports daily customer service operations

Assists in client communication, front-desk coordination, and daily service operations.

Supports front-desk operations and client communication. Ensures professional service standards